Privacy Policy
At Houston Home Craft, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, houstonhomecraft.org, or interact with our services. By using our site, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information when you engage with Houston Home Craft:
- Personal Information: When you submit a contact form or request a quote, we collect your name, email address, phone number (if provided), and any message details you share with us.
- Usage Data: We gather non-personal information about how you use our website, such as your IP address, browser type, device information, pages visited, and time spent on the site. This data is collected via cookies and similar technologies.
- Communication Data: If you email or call us, we may retain records of those interactions to better assist you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Respond to You: Your personal details allow us to reply to inquiries, provide quotes, or schedule consultations for custom furniture and décor projects.
- To Improve Our Services: Usage data helps us understand how visitors interact with our site, enabling us to enhance functionality, content, and user experience.
- To Communicate Updates: With your consent, we may send you occasional updates about new products, promotions, or Houston Home Craft events. You can opt out at any time.
- To Ensure Security: We analyze data to protect our website from fraud, unauthorized access, or other malicious activities.
3. How We Protect Your Information
We take the security of your data seriously and implement reasonable measures to safeguard it, including:
- Encryption of sensitive data during transmission (e.g., via HTTPS).
- Restricted access to personal information, limited to authorized personnel only.
- Regular reviews of our security practices to address potential vulnerabilities.
However, no online system is entirely immune to risks, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected users promptly as required by law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data in these limited cases:
- Service Providers: We work with trusted partners (e.g., email services or web analytics providers) who assist us in operating our site. These providers are bound by confidentiality agreements.
- Legal Obligations: We may disclose information if required by law, such as in response to a court order or government request.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences.
- Analyze site traffic and performance.
- Deliver relevant content.
You can disable cookies through your browser settings, but this may limit some site features.
6. Your Rights
As a visitor or customer, you have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Request that we delete your data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any message.
To exercise these rights, contact us at the details provided below.
7. Third-Party Links
Our website may contain links to external sites (e.g., social media). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that such data has been collected, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:
Last Updated: March 31, 2025